Rome apartments, Sorrento, Positano, Resorts in Italy


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INFORMATION AND CANCELLATION POLICY

The application for booking has to be  sent to the office of TREDY S.A.S. – Via Cristoforo Colombo, 106 - 80062 Meta di Sorrento (NA) Fax: 081.532.1145 E-mail: info@tredy.it . 
For the binding application a payment on account has to be allowed (50 % of the whole sum)   by credit card or by bank transfer order. The rest of the sum (50 %) will be paid by clients on their arrival.
If you prefer, you can give us your credit card details to guarantee your booking. You'll then pay the total sum on arrival.
If you do wish to rent one of our apartment, we are willing to discuss alternate forms of payment with you

From reservation To 31 days before check-in:10% of the total sum.
From 30 days before check-in To 11 days before check-in :50% of the total sum.
From 10 days before check-in To 0 hours before check-in:100% of the total sum.
For any No-show:100% of the total sum.
No reimbursement will be given back to those clients who interrupt their holiday after its beginning for any reason.


The houses are delivered from 16:00 to 20:00 at  the arrival of the clients and they are left within 10.00 at the departure of them. Weeks go from    Saturday to Saturday. But TREDY S.A.S. will try to satisfy the clients’ wishes when it is possible. When they arrive, people have to pay an additional cost for electricity, running water etc. Besides clients will leave a bond (caution money) on their arrival and it will be given back on their departure. The dwelling won’t be delivered if the number of  the clients is bigger than the number communicated by TREDY S.A.S. at the moment of the reservation .

The dwellings are furnished as holiday houses. So clients  could   find   not all the comforts they  have at home. Besides, all the  electric appliances  are precisely mentioned  on the catalogue  TREDY S.A.S.

TREDY S.A.S. will give steady assistance to the clients in case  of problems. Anyway they will receive a phone number for any help. Clients have  to communicate to the organizer  any difference or problem  as regards the dwelling  they have  paid for as soon as possible: so every  problem can be solved right away.

Clients have to take care of the dwelling ,  pieces of furniture and all the objects in it. They will  be considered responsible for any damage of them.

If for any reason owing to a cause beyond control, at the arrival of the clients  the organizer can’t supply them with the apartment or villa already booked,  alternative solutions  will be offered in dwellings of the same or higher price without  paying any extra charge.  In case the standard of the dwelling is lower than that one already booked, TREDY S.A.S. will give clients the difference of money back.